Laughton Training & Sales Inc. - Boarding, Training, Sales, & Riding Lessons


LESSON SCHEDULE

Lessons schedules will be updated and posted weekly to provide all riders with arena availability. For all inquires please email ltsinquiry@gmail.com
 

INCLEMENT WEATHER POLICY
In the case of an extreme weather alert from Environment Canada or other inclement or severe weather conditions please check here on the home page for updates regarding lesson changes for example lessons being changed to a theory lesson. Updates will also be posted on our facebook page.


LTS CANCELLATION POLICIES as of SEPTEMBER 2015 
Lesson and Practice Ride Cancellation Policy

LTS requires 48 hours notice via email to ltsinquiry@gmail.com to cancel a lesson or practice ride without penalty. If LTS receives such notice then that lesson or practice ride is available for make-up and the make-up must be taken before the end of the month the lesson or practie ride  was originally booked in. Lessons and Practice Rides cannot be carried over.

Only exception is if the cancelled lesson or practice ride was originally booked for the last week of the month then you have until the end of the following month to take the make-up.

If LTS does not receive the requisite notice then that lesson or practice ride is forfeit. You may opt to pay a $15 late cancellation fee and should you do so, the lesson or practice ride then becomes available for make-up as outlined above.


Part board and Quarter board Cancellation Policy

LTS requires one full month notice via email to ltsinquiry@gmail.com to cancel a part board or quarter board on the 1st of a month.

Important information for all quarter boarders and part boarders of LTS school horses.
As of 1st April 2016 the number of practice rides included with your quarter board or part board will be adjusted to include only either the 4 practice rides included with quarter boarding or the 8 practice rides included with part boarding.
For example if there are 5 Fridays in April and you  practice ride on Fridays you would have practice rides on the first 4 Fridays in April. There would be no practice ride on the 5th Friday and the horse would be available to the school for use on that day.You may purchase an additional practice ride on any 5th day and if you wish to do so please email ltsinquiry@gmail.com


LTS OFFICE HOURS
Administration hours are 8am to 10am Tuesday to Saturday excluding statutory holidays.
All emails will be checked Tuesday - Saturday from 8-10am and responded to within 48 business hours.

Booking Make-ups - you will get 1 make up lesson or practice ride for a lesson or practice ride cancelled with 48hrs notice as per the current policy. If you choose to not show up for this make up or cancel it, you lose the lesson. We cannot book make-ups for make up lessons or practice rides.

When you wish to cancel or schedule a new lesson (or make up) please email Lynn with the following information: 

i) your name
ii) your regular lesson time
iii) your availability for a make up including days & times ** very important **

Here is a good example:
"My name is Tessa Laughton & I ride at 9am on Thursdays with Olga in dressage. I would like to reschedule my lesson as I am away at a show and I can do the following days: Mon Tues or Wed between 8am & 11am."

Lynn will then reply with your confirmed time & she will choose the horse & instructor that is best suited for your skills and what is available. If you do not show up, then you lose that lesson unfortunately.


PLEASE SEE OUR FACEBOOK PAGE FOR NOTIFICATION OF ANY CHANGES

PLEASE NOTE THAT AS OF 1ST JULY LTS REQUIRES 48 HOURS NOTICE TO CANCEL A LESSON OR PRACTICE RIDE WITHOUT PENALTY









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